The questions buyers actually ask us — response times, monitoring, load-shedding and where we work. Straight answers, no call-centre scripts.
Our control room verifies and dispatches within seconds. On sites with rapid-response drone cover, aircraft are airborne in under a minute — streaming live aerial video while ground teams move in.
Yes. Cameras, access points and alarms can be monitored around the clock from our control room, with escalation to you and armed response as agreed.
Systems keep recording locally and we build in failover — LTE/router backup and solar/battery — on critical sites, so footage and alerts aren't lost.
Yes. We size solar and battery backup to keep cameras, gates and network gear running through outages, so you're never blind when the power drops.
In most cases, yes. We assess your current load and retrofit solar, battery or UPS backup to match.
We design runtime to your risk — typically covering full load-shedding blocks, and longer for critical perimeters.
We're based in Edenvale and work across Gauteng — and nationwide for larger commercial, mining and logistics projects. Tell us where you are and we'll confirm.
Yes — estates, warehouses, mines, farms and multi-branch businesses. We tie multiple sites into one monitored network.
Long-range thermal, LPR & ANPR, electric fencing and drone patrols let us cover perimeters that ground cameras alone can't.
We're brand-agnostic and specify the right technology per site rather than a one-size-fits-all kit.
Always — every engagement starts with a site survey. A full security risk assessment is a paid professional service, and if you appoint us for the work we waive that fee, so the design always fits your real risks.
Yes — health checks, upgrades and support, with a monitoring and maintenance plan to keep everything running.
Speak to a real technician from the Surveillance Concept team — call 061 531 9861 or send a message and we'll come back within one business day.
